Cast your eye down your newsfeed and one thing is clear: Artificial intelligence (AI) has arrived in insurance. From natural-language processing and chatbots for claims resolution to big data and algorithms in the actuarial back office, it seems there is barely a cog in the venerable insurance machine that AI will leave untouched.
Insurance has always been a balance of people, who remain much the same, and technology, which changes …
Source: Recruiter